Contact
We're here to help
Questions about your order, how to use the mask, or a return? Send us a note — we usually reply within 24 hours on business days.
Common questions
- Where is my order? Send us your order number and we'll check the tracking status.
- Ordered the wrong plug type? Reach out before it ships and we'll swap the variant.
- Returns: Message us and we'll send you the return instructions.
Shipping
Orders ship from our US warehouse. Typical delivery is about 8 days.
Note: our devices are personal-care wellness products, not medical devices. For health questions, please talk to a healthcare professional.