Contact

We're here to help

Questions about your order, how to use the mask, or a return? Send us a note — we usually reply within 24 hours on business days.

Email

shop.new.mmm@gmail.com

Common questions

  • Where is my order? Send us your order number and we'll check the tracking status.
  • Ordered the wrong plug type? Reach out before it ships and we'll swap the variant.
  • Returns: Message us and we'll send you the return instructions.

Shipping

Orders ship from our US warehouse. Typical delivery is about 8 days.

Note: our devices are personal-care wellness products, not medical devices. For health questions, please talk to a healthcare professional.